Privacy Policy

At Qaswa Mobile Repairs, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1.Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • •Name: To personalize and process your repair requests.
  • •Email Address: For communication related to repairs, appointments, and inquiries.
  • •Phone Number: To contact you for updates, confirmations, or issues related to your device repair.
  • •Billing Information: If applicable, for processing payments related to our services.

Non-Personal Information

  • •Device Information: Information about the device you are repairing (e.g., brand, model, issue description) helps us determine the necessary repair services.
  • •Website Usage Data: We may collect information such as IP addresses, browser types, pages visited, and the date and time of your visit to improve the user experience on our website.

1.How We Use Your Information

We use the information we collect for the following purposes:

  • •To provide and manage our repair services.
  • •To communicate with you about your repair status, appointments, or inquiries.
  • •To process payments and send invoices for services rendered.
  • •To send you promotional offers, discounts, or updates (only if you have opted-in for these communications).
  • •To improve the functionality and performance of our website.
  • •To respond to customer service requests or complaints.

2.Data Security

We are committed to protecting your personal information and have implemented security measures designed to prevent unauthorized access, disclosure, or destruction of your personal data. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of information transmitted to or from our site.

3.Third-Party Service Providers

We may share your personal information with trusted third-party service providers who help us operate our website, process payments, or provide customer support. These service providers are required to maintain the confidentiality of your information and are only allowed to use it for the purposes of providing services to us. We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4.Cookies

Our website uses cookies to improve the user experience. Cookies are small text files that are stored on your device and help us understand how you interact with our site. You can disable cookies in your browser settings, but doing so may affect the functionality of certain parts of our website.

5.Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that period, we will securely delete or anonymize your data.

6.Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the updated policy's effective date clearly indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us.