e-Waste Policy

At QASWA TELECOM, we are committed to promoting environmentally responsible practices, especially when it comes to the disposal of electronic waste (e-waste). As part of our dedication to sustainability, we strive to minimize the environmental impact of the telecom industry by ensuring that all e-waste is disposed of in a safe and responsible manner.

1. What is E-Waste?

E-waste refers to any electronic device or equipment that is no longer in use and is being discarded.1 For telecom businesses, this typically includes broken or obsolete mobile phones, batteries, charging cables, screens, circuit boards, and other electronic components that are no longer functional or needed.

2. Our Commitment to E-Waste Recycling

We recognize the environmental impact of improper disposal of e-waste and the hazardous materials that can leach into the soil and water. To help protect the environment, QASWA TELECOM is committed to:

  • Ensuring that all e-waste generated from repairs, upgrades, and replacements is disposed of in an environmentally responsible manner.
  • Partnering with certified e-waste recycling facilities that comply with local and international environmental standards.
  • To process payments and send invoices for services rendered.
  • Reducing the amount of e-waste sent to landfills by recycling as much material as possible.
  • Promoting the reuse of parts when feasible, especially for mobile devices that still have life left in them.

3. How We Handle E-Waste

When a device is repaired or refurbished, we make sure to properly manage the following:

  • Batteries: Mobile phone batteries contain hazardous chemicals and should never be disposed of in the trash.2 We work with certified e-waste recyclers to ensure safe and proper recycling of old or defective batteries.
  • Screens and Circuit Boards: Damaged screens, broken circuit boards, and other internal components are carefully sorted and sent to e-waste recycling facilities to recover valuable materials like metals, plastics, and glass.
  • Mobile Phones: We encourage customers to recycle their old devices by offering trade-in options where possible. Old devices are either refurbished for resale or dismantled and recycled responsibly.

4. Customer Involvement in E-Waste Recycling

We believe in creating awareness around the importance of e-waste recycling and encourage our customers to be part of this effort by:

  • Recycling Old Devices: If you have an old or non-functional phone, we encourage you to drop it off at our store for responsible recycling or trade it in for a discount on a repair service or a new device.
  • Proper Disposal of Broken Parts: If you are upgrading or repairing your phone, please bring in your old components such as cracked screens, batteries, or charging ports so that we can ensure they are recycled in an eco-friendly manner.

5. Minimizing E-Waste Generation

In addition to responsible recycling, we also focus on minimizing e-waste generation by:

  • Offering repair and refurbishment services to extend the lifespan of devices and reduce the need for new electronics.
  • Encouraging customers to reuse parts when possible instead of replacing entire devices.
  • Educating our customers on how small repairs can prevent unnecessary waste and save money in the long run.

6. Commitment to Sustainability

We believe that responsible business practices extend beyond our repair services. By promoting e-waste recycling, extending the lifespan of devices, and adhering to sustainable practices, we aim to contribute positively to both the environment and the community.

If you have any questions about our e-waste policy or would like more information on how to responsibly dispose of your old or broken mobile devices, please feel free to contact us.